How can we help you?

If you can't access a video chat room

Written by WeNative Team
Updated 10 months ago

To use WeNative, you usually need a good internet connection.

Also, WeNative uses Opentok for video chat application and Opentok Pre-call test will test your conection and your devices. 

How to test your conection and your devices:

1. access Opentok Pre-call test.

2. click "Run test".

3. If you see an issue during this test, please send a screenshot of the test results to us.

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